Privacy policy

Applicability

This data protection statement informs users about the type, scope and purpose of the collection and use of personal data by the responsible provider Hotel Bornmühle GmbH & Co. KG (Bornmühle 35, D-17094 Groß Nemerow, Tel. +49 39605-600, info[at]bornmuehle.com, Geschäftsführer: Richard Wiegert, Britta Budeus-Wiegert). The legal basis for the protection of data privacy is in the German Data Protection Act (BDSG) and the German Broadcast Media Act (TMG).

Access data / Server logfiles

The provider (or its web space provider) collects data about every access to the Web Content (so-called server log files). The access data includes: name of the website requested, file, date and time of the request, volume of data transferred, message about successful request, browser type with version, operating system of the user, referrer URL (the page previously visited), IP address and the requesting provider. The provider only uses these log files for statistical evaluations of the system workflow, security and optimization of the Web Content. However, should there be a concrete threat given by the justified suspicion of unlawful use, then the provider reserves the right to check the log files.

Handling of personal data

Personal data is an information by which a person can be identified, i.e. data that can be traced back to a person. This includes name, email address or phone number. Also, however, data about preferences, hobbies, memberships or which web pages have been viewed by someone counts as personal data. Personal data is only collected, used and disclosed by the provider where this is legally allowed or the user consents to the data collection.

Contact

When making contact with the provider (for example using the contact form or email) the user’s details are saved for processing the inquiry as well as for the event that follow-up questions may arise.

Integration of third party services and content

It may happen that within this Web Content, third party content such as YouTube videos, Google Maps map data, RSS feeds or graphics from other websites is integrated. This always requires that the providers of this content (“third-party providers”) are aware of the IP address of the users, since without the IP address, they would not be able to send the content to the respective user’s browser. The IP address is thus necessary to display this content. We endeavor only to use such content where the respective providers use the IP address solely to supply the content. However, we have no influence over whether the third-party providers save the IP address e.g. for statistical purposes. Should we be aware of this, then we will inform the user about it.

Cookies

Cookies are small text files that store specific information about the device itself and about the user’s access device habits (PC, smartphone or similar). Cookies make websites more user-friendly, creating benefits for the user. (e.g. saving login data). On the other hand their purpose is to collect statistical data of the website use and to analyze it, improving the Web Content. Users can influence the storage of cookies. Most browsers have an option for limiting or completely preventing the storage of cookies. However, it must be noted that the use and, in particular, the functionality of the web site is restricted without cookies. You can administrate a lot of online advertising cookies from companies by using the US American page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/uk/your-ad-choices/.

DialogShift chat application

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries.

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days.

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.
DialogShift offers at https://www.dialogshift.com/de/dsvgo for further information on the collection and use of data and on your rights and options for protecting your privacy.

Revocation, amendments, corrections, and updates

Users have the right to find out what personal data has been stored and may apply to get this information at no charge. Moreover, they are entitled to the correction of incorrect data and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.

Effective: 29.07.2015