Mobile telephones
Please keep your mobile phone in the silent mode while enjoying your time in the Nature Spa.
Healthiness
Please inform us about health impairments, such as cardiac disease, high blood pressure, metabolic disorder, pregnancy or allergies.
Valuables
Please store your jewellery in your room safe or in the locker. We do not take responsibility for lost valuables.
Clothes
To have the most comfortable wellness stay, use one of the Bornmuehle bathrobes – they are very comfy! If you use the gym or take part at the sport courses, please wear clean trainers.
Timinig
If you reserved a treatment, we recommend you to appear 10 minutes prior to your appointment. In case of lateness, the duration of the treatment can be shortened, so the next guest does not have to wait.
Hygiene
After having a sauna, we always recommend to have a shower. In addition, we like to ask you to take a shower before using the pool – because body care is the key to healthiness.
Cancellation
If you cannot realize your treatment, please inform us 24 hours in advance to avoid any fees. Otherwise, we might charge the full price if we cannot resell it.